
Privacy Policy
Short, because this site does very little. It has one form, no login, no account, no shopping basket and nothing to sell you online. This page says what happens to what you send, and what to do if you want it deleted.
What this site collects
One thing: what you type into the quote request form. That form has four fields, and the information it collects is the information you put in them.
- Your name, as you choose to give it
- A phone number you want to be reached on
- A property location, which can be a city rather than a full address if you prefer
- A description of what you need, chosen from a list
That is the complete list. There is no hidden field, no additional tracking parameter attached to the submission, and nothing collected from you before you press the button.
What happens to it
The form posts to FormSubmit, a third party form delivery service, which forwards the contents to our email inbox. We then reply to you, arrange a measured visit if that is what you want, and prepare a written scope.
Your details are used to respond to your enquiry and to carry out any work you subsequently ask for. They are not sold, and they are not passed to a marketing list.
If a cabinet contractor is engaged to carry out work at your property, the information needed to do that work, which is your name, contact number and address, is shared with them for that purpose. That is the only circumstance in which your details go to a third party other than the form delivery service.
What this site does not do
Worth stating explicitly, because most sites do several of these and visitors reasonably assume all sites do.
- There are no user accounts and no logins, so there is nothing to create or delete
- There is no online payment, so no payment details are ever handled by this site
- There is no live chat widget
- There is no email newsletter and no mailing list to be added to
- The site displays no customer reviews, so no review data is collected or stored
- No phone number is published on this site, so there is no call tracking of any kind
Cookies and embedded content
This site does not set cookies of its own. It is a static site with no session, no preference storage and nothing to remember between visits.
Two kinds of third party content appear on it and are worth naming, because content loaded from another domain can set its own cookies or log a request regardless of what this site does.
A Google Maps embed appears on the home page, the contact page and the service area page, showing the service area. It is loaded from Google and is subject to Google's own terms and privacy practices.
Links to external sources. The guides on this site link out to government, standards body and published cost sources so that every figure can be checked. Those sites have their own privacy practices, and following a link takes you to them. Every external link on this site opens in a new tab and carries a no referrer attribute.
Fonts are self hosted and served with the site rather than fetched from a font provider, so no request goes to a third party font service when you load a page.
Hosting and logs
This site is hosted on Vercel. Like any web host, the hosting platform may log standard technical request information such as an IP address, the page requested and a browser identifier, for the purposes of serving pages and protecting the service. That logging is the host's rather than something this site configures, and we do not use it to build a profile of visitors.
How long we keep enquiries
Enquiries are kept while they are live and for a reasonable period afterwards, so that a quote can be revisited if you come back to it. Where work has been carried out, records relating to that work are kept for as long as is sensible for a contract of that kind.
If you would like your enquiry deleted, ask and it will be. There is no process to go through and no form to fill in beyond telling us.
How to contact us about this
Use the contact form and say what you want. That reaches the same inbox as everything else, and a person reads it.
Requests to see what we hold, to correct it, or to have it deleted are all handled the same way: tell us and we will do it.
Changes to this policy
If this site starts doing something it does not currently do, for example adding analytics or a phone number with call tracking, this page will be updated to say so before that happens rather than afterwards.
This policy applies to riversidecustomcabinetpros.com only. It does not apply to any other site, including the government and standards body sites this one links to.
Ready when you are
Four fields, no obligation, and nothing collected beyond what you type.
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